admin@digitalehealthsolutions.com

27 Ogbolu Onwuka Str Asaba Delta State

Privacy Policy

 

About Digital Eheath Solution

Digital Ehealth Solutions Ltd is an ICT service company with experience in enhancing health management systems and healthcare-focused services through digital information, to improve healthcare outcomes amongst other value added services. Our modus operandi prioritizes client satisfaction and quality services. We have a team of open-minded professionals to build, develop and deploy ICT infrastructure and services tailor-made for quality healthcare delivery.

Introduction

We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital eHealth software services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information, such as your name, email address, phone number, and other contact details, when you voluntarily provide it to us through our website, software, or any other communication methods.

1.2 Health Data

As an eHealth company, we may collect health-related information from our users or from health organizations using our software. This information may include, but is not limited to, patient records, medical histories, treatment plans, and other health-related data.

1.3 Technical Data

We may collect information about your device, internet connection, and usage of our website and software. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.

1.4 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 To Provide and Manage Our Services

We use your information to deliver, maintain, and improve our software services. This includes processing transactions, managing user accounts, and providing customer support.

2.2 To Improve User Experience

We use the information we collect to enhance your experience with our services, including personalizing content and providing relevant product and service recommendations.

2.3 For Research and Development

We may use information for research and development purposes to improve our software and develop new features and services.

2.4 For Legal and Regulatory Compliance

We may use your information to comply with legal obligations, resolve disputes, enforce our agreements, and protect our rights and the rights of our users and others.

3. Sharing Your Information

3.1 With Health Organizations

We may share health-related data with the health organizations that use our software to provide patient care and manage health services.

3.2 With Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

3.3 For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency)

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

6. International Data Transfers

We may transfer your personal data to countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. We ensure that any such transfers comply with applicable data protection laws and that your data remains protected in accordance with this Privacy Policy.

7. Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When the retention period expires, we will securely delete or anonymize your data.

8. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect or solicit personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

 

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Digital eHealth Solutions Limited with your personal data.